<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1334192293361106&amp;ev=PageView&amp;noscript=1">

By Tuula Fai

Are you interested in learning more about social media customer service strategies? Thenregister for CRM Magazine's Roundtable Webcast, Four Social Media Support Strategies, being held Wednesday, December 12 from 11 AM - 12 PM PT (2 - 3 PM ET).

The webcast features Oracle's Charlie Knapp, Director of CRM/CX Applications, Product Marketing who will speak on best practices for social enabling your contact center and customer support.

Here is a brief overview of the webinar:

Today's customers reveal an incredible amount of valuable information through social media on a daily basis. How well is your organization able to listen and repond? Join Parature, Verint Systems, KANA, and Oracle in this free webinar and learn how to:

  • Enable collaboration across the enterprise to provide service and support in social media.
  • Enhance loyalty, drive voice of the customer listening, and reduce costs.
  • Intelligently identify, route, and engage directly with your customers through social media.
  • Integrate social media into contact center workflows to solve customer issues, protect your brand, and improve satisfaction.

Register now to join us for this free web event.

Learn more about SAP SuccessFactors

Like what you read?

Subscribe to the blog to receive updates about:

  • Growing HR trends and technology
  • SAP SuccessFactors, Benefitfocus, WorkForce Software and Dell Boomi
  • Actionable advice to support your existing HR cloud solutions

AltaFlux Corporation

By AltaFlux Corporation

AltaFlux understands what you and your organization need to excel, and can deliver rapid innovation to unleash your full workforce potential. Together, we can empower your business by streamlining, transforming, and optimizing your key HCM and talent processes with industry-leading SAP SuccessFactors technology—enabling you to adapt at the speed of change.