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Dell Software announced the spring 2014 release of its Boomi AtomSphere integration platform as a service (iPaaS), featuring an adaptive approach to application integration designed to accelerate customer time to value. Dell also received a patent for its Predictive Assistance innovations.

“As an iPaaS provider, we measure our success by our ability to accelerate customer time to value and overall customer success,” said Chris McNabb, general manager of Dell Boomi. “Our single-instance, multi-tenant architecture offers us a unique ability to aggregate customer usage information. This has allowed us to create innovations such as Boomi Resolve and Predictive Assistance, which ensure our customers can reduce time to value and optimize their return on investment by utilizing our integration platform to its fullest potential. Our iPaaS also includes new capabilities native to our platform, including a SOA Dashboard, message queuing and JSON and XML conversion to reduce the complexity and increase productivity for customers building modern enterprise integrations.”

New AtomSphere capabilities include Boomi Resolve, Predictive Assistance, SOA Dashboard, and Message Queuing. Resolve helps users solve common errors and automatically lists possible solutions in order of relevancy and includes links to full articles for further explanation and suggested resolution. It is powered by a continuously growing repository of links between errors encountered in the AtomSphere iPaaS and articles in the Boomi User Community knowledge base. Predictive Assistance has been awarded U.S. Patent 8,589,207, and integrates near-real-time customer usage metrics, such as amount of data flowing through integrations and active updates to integrations, with Dell Boomi’s customer relationship management (CRM) system.

The SOA Dashboard provides an at-a-glance status report of the performance of an organization’s low-latency, mission-critical integration process services. Dell Boomi native message queuing spares customers the expense and complexity of purchasing, implementing and supporting a standalone messaging solution.

“Queuing is essential functionality for our broad spectrum of simple-to-complex integration scenarios,” said ohn Zur of Brady Corporation. “The Dell Boomi team listened to our requirements for queuing and has delivered. This new feature provides substantial productivity and time to value benefits as I don’t have to invest in separate tools to take advantage of message queuing .”

By JOHN RATH on data center knowledge

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