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Dell, which like LogMeIn is a company with roots in the PC space, is now pushing the use of its Boomi platform for M2M applications. The move is part of Dell’s strategy to become more of a software solutions provider, Michael Morton, CTO of Dell Boomi, tells M2M Evolution magazine.

Dell Boomi, based on technology the company got via its 2010 acquisition of Boomi, is a solution that allows customers to integrate their business content from sources that may reside on premises, as well as data from sources that may originate or terminate in the cloud, Morton explains, adding that Boomi is a single instance, multitenant solution.

When developers use Dell Boomi to connect to endpoints and their data, Morton adds, they log into the same location over the Internet to build, deploy, and manage these solutions. There’s only one instance in the whole world, he emphasizes, which enables Boomi to harvest metadata from user interactions and leverage crowdsourcing to add further value to the platform.

Dell Boomi has 17 million error messages logged in the platform from customers using it, so it uses those to identify the common problems causing these errors. It shares that knowledge with customers via a new offering called Boomi Resolve, a dynamic resource that can help users solve common errors more quickly. Accessible through a tab on the Boomi AtomSphere interface, Boomi Resolve lists possible solutions in order of relevancy and includes links to articles on those topics. While Boomi is initially being used as a platform to move analytics to CRM solutions, Boomi also can be used to support back office operations relative to M2M, says Morton.

By Paula Bernier on m2m evolution

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