--- title: "Q3 2018 Release Highlights: SAP Jam" description: We've handpicked the major enhancements from the 2018 Q3 Product Updates for SAP Jam Collaboration. image: https://www.altaflux.com/hubfs/SuccessFactors%20Product%20Update%20IRR.jpeg --- [![AltaFlux Logo](https://www.altaflux.com/hs-fs/hubfs/AltaFlux%20Logo_Blue.jpg?width=183&height=50&name=AltaFlux%20Logo_Blue.jpg "AltaFlux Logo")](https://www.altaflux.com) - [Home](https://www.altaflux.com/) - Services - Resources - Company - [Schedule a Call](https://www.altaflux.com/contact) # **Q3 2018 Release Highlights: SAP Jam** By [AltaFlux Corporation](https://www.altaflux.com/blog/author/altaflux-corporation), Aug, 24 2018, in [SAP Jam](https://www.altaflux.com/blog/topic/sap-jam), [Release Management](https://www.altaflux.com/blog/topic/release-management) SAP SuccessFactors has delivered enhancements and updates across the SAP SuccessFactors**®** HCM Suite as part of their Q3 2018 product release. Here are a few key updates you should consider for SAP Jam. ## Hierarchical Categorization of KB Articles Filter and search for KB articles based on hierarchical categories. Company admins can create up to three levels of hierarchical categorization for KB articles, up to 150 categories at each level. > **Why is it important?** Builds consistency and efficiency in knowledge organization and improves ease of knowledge discovery.  **![SAP SuccessFactors JAM Q3 2018 Update](https://www.altaflux.com/hs-fs/hubfs/Q3%202018%20Jam%201.png?width=501&name=Q3%202018%20Jam%201.png)** ## PDF Inline View PDF documents should can now be handled using the inline viewer. > **Why is it important?** PDF documents are “actionable” directly in SAP Jam. Hyperlinks in PDFs are “clickable.” Entry fields can be populated. Document can be printed. **![SAP SuccessFactors JAM Q3 2018 Update](https://www.altaflux.com/hs-fs/hubfs/Q3%202018%20Jam%202.png?width=600&name=Q3%202018%20Jam%202.png) ** ## User Decides if Document Upload Generates Feed Update or Not Users can decide whether a document upload is considered a significant event that warrants a group feed update. Works for initial and each subsequent upload. > **Why is it important? **Allow “staging” communications without generating noise in the feed. ![SAP SuccessFactors JAM Q3 2018 Update](https://www.altaflux.com/hs-fs/hubfs/Q3%202018%20Jam%203.png?width=600&name=Q3%202018%20Jam%203.png) **Minor and Other Noteworthy Enhancements:** - You can now set language on a KB Articles thereby enabling users to consume localized knowledge based on preferred language. - Support for paste-to-upload images in KB editors. - You can now copy and move KB articles between groups. - KB articles can be printed. - Fully custom domains: You can choose to configure Jam with a fully custom domain to represent your company brand, i.e.: https://collaboration.mycompany.com Or: choose a custom subdomain to distinguish your instance of Jam: https://mycompany.sapjam.com/ --- For the full list of updates to the SAP Jam Collaboration solution, visit the [SAP SuccessFactors Community](https://community.successfactors.com/). **Need help implementing these updates?** We've got you covered! [Click here](https://www.altaflux.com/successfactors-support) to get support from our team now. 0 [![Get SAP SuccessFactors Support](https://no-cache.hubspot.com/cta/default/464827/12b44ef9-2f65-4846-998a-34e2cadc5211.png)](https://cta-redirect.hubspot.com/cta/redirect/464827/12b44ef9-2f65-4846-998a-34e2cadc5211) [Previous Q3 2018 Release Highlights: SuccessFactors Compensation & Variable Pay ![Q3 2018 Release Highlights: SuccessFactors Compensation & Variable Pay](https://www.altaflux.com/hs-fs/hubfs/SuccessFactors%20Product%20Update%20IRR.jpeg?width=150&name=SuccessFactors%20Product%20Update%20IRR.jpeg)](https://www.altaflux.com/blog/q3-2018-release-highlights-successfactors-compensation-variable-pay) [Next Q3 2018 Release Highlights: SuccessFactors Onboarding ![Q3 2018 Release Highlights: SuccessFactors Onboarding](https://www.altaflux.com/hs-fs/hubfs/SuccessFactors%20Product%20Update%20IRR.jpeg?width=150&name=SuccessFactors%20Product%20Update%20IRR.jpeg)](https://www.altaflux.com/blog/q3-2018-release-highlights-successfactors-onboarding) ###### **Solutions** [Process Automation](https://www.altaflux.com/hr-transformation/process-transformation) [Connect Applications](https://www.altaflux.com/cloud-consulting/dell-boomi/integrations) [Migrate Applications](https://www.altaflux.com/cloud-consulting/dell-boomi/data-migrations) [Provide Project Governance](https://www.altaflux.com/hr-transformation/implementation-roadmap)   ###### **Our Expertise** [SAP SuccessFactors Implementations](https://www.altaflux.com/services/successfactors-consulting) [SAP SuccessFactors Support](https://www.altaflux.com/successfactors-support) [Dell Boomi Integrations](https://www.altaflux.com/cloud-consulting/dell-boomi/integrations) [Dell Boomi Master Data Management](https://www.altaflux.com/services/successfactors-integration-data-migration) ###### **Quick Links** [Request a Demo](https://marketing.altaflux.com/successfactors-demo-request) [Request Support](http://support.altaflux.com/support/login) [Contact Us](https://www.altaflux.com/contact) ###### **About AltaFlux** AltaFlux Corporation is an enterprise cloud technology consulting services firm. We help clients to automate, transform, and optimize their business processes. We have expertise in leading Enterprise Cloud Platforms, such as SAP SuccessFactors, Dell Boomi, Microsoft PowerBI, WorkForce Software, and Benefitfocus. [Learn more about AltaFlux (+)](https://www.altaflux.com/about) ###### **Contact Us** Troy | Charlotte |  Chennai + 1 248-850-2298 infoaltaflux.com ### We're Social [Privacy Policy](https://www.altaflux.com/footer/privacy-policy/)   |   [Terms of Use](https://www.altaflux.com/footer/terms-of-use)   |    [Immigration Notices](https://www.altaflux.com/footer/immigration)  © Copyright 2015-2025 AltaFlux Corporation. Featured logos are trademarks of their respective owners. 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