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SAP SuccessFactors has delivered enhancements and updates across the SAP SuccessFactors® HCM Suite as part of their Q3 2018 product release. Here are a few key updates you should consider for SAP Jam.

Hierarchical Categorization of KB Articles

Filter and search for KB articles based on hierarchical categories. Company admins can create up to three levels of hierarchical categorization for KB articles, up to 150 categories at each level.

Why is it important? Builds consistency and efficiency in knowledge organization and improves ease of knowledge discovery. 

SAP SuccessFactors JAM Q3 2018 Update

PDF Inline View

PDF documents should can now be handled using the inline viewer.

Why is it important? PDF documents are “actionable” directly in SAP Jam. Hyperlinks in PDFs are “clickable.” Entry fields can be populated. Document can be printed.

SAP SuccessFactors JAM Q3 2018 Update 

User Decides if Document Upload Generates Feed Update or Not

Users can decide whether a document upload is considered a significant event that warrants a group feed update. Works for initial and each subsequent upload.

Why is it important? Allow “staging” communications without generating noise in the feed.

SAP SuccessFactors JAM Q3 2018 Update

Minor and Other Noteworthy Enhancements:

  • You can now set language on a KB Articles thereby enabling users to consume localized knowledge based on preferred language.
  • Support for paste-to-upload images in KB editors.
  • You can now copy and move KB articles between groups.
  • KB articles can be printed.
  • Fully custom domains: You can choose to configure Jam with a fully custom domain to represent your company brand, i.e.: https://collaboration.mycompany.com Or: choose a custom subdomain to distinguish your instance of Jam: https://mycompany.sapjam.com/

For the full list of updates to the SAP Jam Collaboration solution, visit the SAP SuccessFactors Community.

Need help implementing these updates? We've got you covered! Click here to get support from our team now.

SAP SuccessFactors Support

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AltaFlux Corporation

By AltaFlux Corporation

AltaFlux understands what you and your organization need to excel, and can deliver rapid innovation to unleash your full workforce potential. Together, we can empower your business by streamlining, transforming, and optimizing your key HCM and talent processes with industry-leading SAP SuccessFactors technology—enabling you to adapt at the speed of change.