Global Benefits Framework: Solid Foundation and Flexible Solutions
The framework for Global Benefits is built on the concept that there is a commonality in the benefits that are offered, administered, and managed globally, but what employers actually offer will differ by country. For example, in the APJ region, reimbursements based on benefits are common. In North America, insurances and savings plans are common. SAP SuccessFactors calls all of these commonalities “patterns.”
Different countries require different ways of handling the patterns in the system. The differences can be in business processes, employee eligibility criteria, and post-enrollment workflows. Other processes are unique to a region, such as open enrollment, life events (common in North America), and flexible benefits selection (common in EMEA).
The secret to our success is utilizing the Global Benefits framework as the foundation from which we add flexible solutions to manage the processes required by each country, including legal reports and regulations.